Frequently Asked Questions About Mercado Zero

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Note: This website, Merchant Genius, is not affiliated with Mercado Zero. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Mercado Zero, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Mercado Zero, but have not received my item. What should I do?

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I have an issue with my order from Mercado Zero, but they are not getting back to me. What can I do?