Frequently Asked Questions About Maison Mukashi

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Maison Mukashi is an online select shop that promotes exceptional work by craftsmen from Kyushu, Japan

Note: This website, Merchant Genius, is not affiliated with Maison Mukashi. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Maison Mukashi, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Maison Mukashi, but have not received my item. What should I do?

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I have an issue with my order from Maison Mukashi, but they are not getting back to me. What can I do?