Note: This website, Merchant Genius, is not affiliated with Mag Pen. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.
I have never heard of Mag Pen, and am concerned about making a purchase. Are they trustworthy?
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I placed an order with Mag Pen, but have not received my item. What should I do?
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I have an issue with my order from Mag Pen, but they are not getting back to me. What can I do?
Note: This website, Merchant Genius, is not affiliated with MagPen. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.