Frequently Asked Questions About Lux Hills

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At Lux Hills, we strive to make sure every customer has the best experience possible. All of this happens alongside producing quality-made pieces, perfect for gift giving, or simply gifting to yourself!

Note: This website, Merchant Genius, is not affiliated with Lux Hills. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Lux Hills, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Lux Hills, but have not received my item. What should I do?

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I have an issue with my order from Lux Hills, but they are not getting back to me. What can I do?