Frequently Asked Questions About Lumiata

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Note: This website, Merchant Genius, is not affiliated with Lumiata. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Lumiata, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Lumiata, but have not received my item. What should I do?

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I have an issue with my order from Lumiata, but they are not getting back to me. What can I do?