Frequently Asked Questions About Lulu and Kobe

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Note: This website, Merchant Genius, is not affiliated with Lulu and Kobe. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Lulu and Kobe, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Lulu and Kobe, but have not received my item. What should I do?

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I have an issue with my order from Lulu and Kobe, but they are not getting back to me. What can I do?