Frequently Asked Questions About Lou Mei

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Note: This website, Merchant Genius, is not affiliated with Lou Mei. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Lou Mei, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Lou Mei, but have not received my item. What should I do?

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I have an issue with my order from Lou Mei, but they are not getting back to me. What can I do?