Frequently Asked Questions About Loja Familiar

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Note: This website, Merchant Genius, is not affiliated with Loja Familiar. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Loja Familiar, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Loja Familiar, but have not received my item. What should I do?

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I have an issue with my order from Loja Familiar, but they are not getting back to me. What can I do?