Frequently Asked Questions About LightMood

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Note: This website, Merchant Genius, is not affiliated with LightMood. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of LightMood, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with LightMood, but have not received my item. What should I do?

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I have an issue with my order from LightMood, but they are not getting back to me. What can I do?