Frequently Asked Questions About Juan Duque

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Note: This website, Merchant Genius, is not affiliated with Juan Duque. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Juan Duque, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Juan Duque, but have not received my item. What should I do?

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I have an issue with my order from Juan Duque, but they are not getting back to me. What can I do?