Frequently Asked Questions About Lapis and Lotus

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Note: This website, Merchant Genius, is not affiliated with Lapis and Lotus. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Lapis and Lotus, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Lapis and Lotus, but have not received my item. What should I do?

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I have an issue with my order from Lapis and Lotus, but they are not getting back to me. What can I do?