Frequently Asked Questions About Kopalai Customs

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At Kopalai we customize t-shirts, tote bags and more. We focus on making your experience with Kopalai a memorable one. If you cannot find what you are looking for, we will gladly do our best to satisfy your needs. Just shoot us an email info@kopalaicustoms.com. Please allow 2-5 business days for feedback.

Note: This website, Merchant Genius, is not affiliated with Kopalai Customs. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Kopalai Customs, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Kopalai Customs, but have not received my item. What should I do?

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I have an issue with my order from Kopalai Customs, but they are not getting back to me. What can I do?