Frequently Asked Questions About Kooya

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Note: This website, Merchant Genius, is not affiliated with Kooya. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Kooya, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Kooya, but have not received my item. What should I do?

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I have an issue with my order from Kooya, but they are not getting back to me. What can I do?