Frequently Asked Questions About Keith and Neil

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Note: This website, Merchant Genius, is not affiliated with Keith and Neil. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Keith and Neil, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Keith and Neil, but have not received my item. What should I do?

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I have an issue with my order from Keith and Neil, but they are not getting back to me. What can I do?