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Frequently Asked Questions About Keepsake Charm Cottage

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Note: This website, Merchant Genius, is not affiliated with Keepsake Charm Cottage. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Keepsake Charm Cottage, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Keepsake Charm Cottage, but have not received my item. What should I do?

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I have an issue with my order from Keepsake Charm Cottage, but they are not getting back to me. What can I do?

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