Frequently Asked Questions About Kawai Company

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Note: This website, Merchant Genius, is not affiliated with Kawai Company. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Kawai Company, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Kawai Company, but have not received my item. What should I do?

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I have an issue with my order from Kawai Company, but they are not getting back to me. What can I do?