Frequently Asked Questions About Katz Store

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Every single product that we have developed here at Katz Store has a story, they are inspired by our own pets and their unique needs. Unlike other pet companies who invest in trends and marketing, we focus our efforts on providing excellent customer service as well as educating and engaging with our community.

Note: This website, Merchant Genius, is not affiliated with Katz Store. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Katz Store, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Katz Store, but have not received my item. What should I do?

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I have an issue with my order from Katz Store, but they are not getting back to me. What can I do?