Frequently Asked Questions About Kasual

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We created Kasual because we believe that all online shopping experiences should indeed be casual, offering what we believe is best for you!

Note: This website, Merchant Genius, is not affiliated with Kasual. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Kasual, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Kasual, but have not received my item. What should I do?

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I have an issue with my order from Kasual, but they are not getting back to me. What can I do?