Frequently Asked Questions About Kandyshop

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Note: This website, Merchant Genius, is not affiliated with Kandyshop. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Kandyshop, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Kandyshop, but have not received my item. What should I do?

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I have an issue with my order from Kandyshop, but they are not getting back to me. What can I do?