Frequently Asked Questions About KaiTeki

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Unique products from Japan & Europe.

Note: This website, Merchant Genius, is not affiliated with KaiTeki. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of KaiTeki, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with KaiTeki, but have not received my item. What should I do?

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I have an issue with my order from KaiTeki, but they are not getting back to me. What can I do?