Frequently Asked Questions About JouelJewels

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Note: This website, Merchant Genius, is not affiliated with JouelJewels. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of JouelJewels, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with JouelJewels, but have not received my item. What should I do?

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I have an issue with my order from JouelJewels, but they are not getting back to me. What can I do?