Frequently Asked Questions About Jóia Preciosa

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Note: This website, Merchant Genius, is not affiliated with Jóia Preciosa. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Jóia Preciosa, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Jóia Preciosa, but have not received my item. What should I do?

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I have an issue with my order from Jóia Preciosa, but they are not getting back to me. What can I do?