Frequently Asked Questions About Jenna and Jo

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Note: This website, Merchant Genius, is not affiliated with Jenna and Jo. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Jenna and Jo, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Jenna and Jo, but have not received my item. What should I do?

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I have an issue with my order from Jenna and Jo, but they are not getting back to me. What can I do?