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Frequently Asked Questions About Janus

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We are the first Filipino company to offer Swiss Made watches. #LetsMakeHistoryPH

Note: This website, Merchant Genius, is not affiliated with Janus. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Janus, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Janus, but have not received my item. What should I do?

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I have an issue with my order from Janus, but they are not getting back to me. What can I do?

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