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Frequently Asked Questions About Jade Bern Shop

jadebern.shop
Clothing and prints designed by Toronto based illustrator Jade Bern.

Note: This website, Merchant Genius, is not affiliated with Jade Bern Shop. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Jade Bern Shop, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Jade Bern Shop, but have not received my item. What should I do?

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I have an issue with my order from Jade Bern Shop, but they are not getting back to me. What can I do?

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