Frequently Asked Questions About Jade and Oakley

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Note: This website, Merchant Genius, is not affiliated with Jade and Oakley. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Jade and Oakley, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Jade and Oakley, but have not received my item. What should I do?

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I have an issue with my order from Jade and Oakley, but they are not getting back to me. What can I do?