Frequently Asked Questions About J-ONE

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株式会社ジェイワンは世界のファッションを通じ、単なるネームバリューとはどこか違う、品質と品格、技術を兼ね備えた普遍的な価値観の追求を目指し、世界に散らばる、”一級品のクオリティ”を持った商品を発掘し、発想力と迅速な機動力で、魅力的な商品を常に発信します。

Note: This website, Merchant Genius, is not affiliated with J-ONE. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of J-ONE, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with J-ONE, but have not received my item. What should I do?

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I have an issue with my order from J-ONE, but they are not getting back to me. What can I do?