Frequently Asked Questions About Import12

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Note: This website, Merchant Genius, is not affiliated with Import12. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Import12, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Import12, but have not received my item. What should I do?

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I have an issue with my order from Import12, but they are not getting back to me. What can I do?