Frequently Asked Questions About HotSteps

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Note: This website, Merchant Genius, is not affiliated with HotSteps. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of HotSteps, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with HotSteps, but have not received my item. What should I do?

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I have an issue with my order from HotSteps, but they are not getting back to me. What can I do?