Frequently Asked Questions About Hortus Arbor

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We created Hortus Arbor to deliver high quality candles and air freshener products.

Note: This website, Merchant Genius, is not affiliated with Hortus Arbor. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Hortus Arbor, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Hortus Arbor, but have not received my item. What should I do?

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I have an issue with my order from Hortus Arbor, but they are not getting back to me. What can I do?