Frequently Asked Questions About Homeway Direct

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We believe that brewing coffee at home is a life-affirming and delicious experience. We strive to help you brew the best coffee possible with our machines.

Note: This website, Merchant Genius, is not affiliated with Homeway Direct. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Homeway Direct, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Homeway Direct, but have not received my item. What should I do?

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I have an issue with my order from Homeway Direct, but they are not getting back to me. What can I do?