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Frequently Asked Questions About Hello Cool

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Note: This website, Merchant Genius, is not affiliated with Hello Cool. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Hello Cool, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Hello Cool, but have not received my item. What should I do?

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I have an issue with my order from Hello Cool, but they are not getting back to me. What can I do?

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