Frequently Asked Questions About Heels Boutique

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Heels Boutique has become one of the fastest-growing online retailers in Australia, bringing women an unique assortment of apparel, footwear, and accessories. Our growth has been quick, but it hasn’t changed who we are. Heels Boutique is still a family-owned and family-run business.

Note: This website, Merchant Genius, is not affiliated with Heels Boutique. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Heels Boutique, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Heels Boutique, but have not received my item. What should I do?

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I have an issue with my order from Heels Boutique, but they are not getting back to me. What can I do?