Frequently Asked Questions About HATOR BICYCLE

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Our job is to cut out all of the hard work for you and make these new innovative products easily available to you at all times! Our online boutique is here to serve more comfortable and safe cycling experience.

Note: This website, Merchant Genius, is not affiliated with HATOR BICYCLE. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of HATOR BICYCLE, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with HATOR BICYCLE, but have not received my item. What should I do?

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I have an issue with my order from HATOR BICYCLE, but they are not getting back to me. What can I do?