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Frequently Asked Questions About Hakaruma

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We created Hakaruma, because we wanted offer Creative Key Caps to out Customers

Note: This website, Merchant Genius, is not affiliated with Hakaruma. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Hakaruma, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Hakaruma, but have not received my item. What should I do?

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I have an issue with my order from Hakaruma, but they are not getting back to me. What can I do?

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