Frequently Asked Questions About Optigroup

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Note: This website, Merchant Genius, is not affiliated with Optigroup. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Optigroup, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Optigroup, but have not received my item. What should I do?

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I have an issue with my order from Optigroup, but they are not getting back to me. What can I do?