Frequently Asked Questions About arthur-japan

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This select apparel store has been established since 1965 in Hamamatsu, Shizuoka, Japan. We offer high quality products that meet the trends of the times. From Hamamatsu, where the textile industry is thriving, we carefully select and deliver high quality, made in Japan products that are valuable to you.

Note: This website, Merchant Genius, is not affiliated with arthur-japan. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of arthur-japan, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with arthur-japan, but have not received my item. What should I do?

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I have an issue with my order from arthur-japan, but they are not getting back to me. What can I do?