Frequently Asked Questions About GenSub

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GenSub is dedicated to providing the most innovative and inspirational household products for daily life.

Note: This website, Merchant Genius, is not affiliated with GenSub. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of GenSub, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with GenSub, but have not received my item. What should I do?

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I have an issue with my order from GenSub, but they are not getting back to me. What can I do?