Frequently Asked Questions About Frost Lite

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Note: This website, Merchant Genius, is not affiliated with Frost Lite. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Frost Lite, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Frost Lite, but have not received my item. What should I do?

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I have an issue with my order from Frost Lite, but they are not getting back to me. What can I do?