Frequently Asked Questions About Flor de Lume

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Note: This website, Merchant Genius, is not affiliated with Flor de Lume. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Flor de Lume, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Flor de Lume, but have not received my item. What should I do?

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I have an issue with my order from Flor de Lume, but they are not getting back to me. What can I do?