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Frequently Asked Questions About First Rate Excellence

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Note: This website, Merchant Genius, is not affiliated with First Rate Excellence. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of First Rate Excellence, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with First Rate Excellence, but have not received my item. What should I do?

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I have an issue with my order from First Rate Excellence, but they are not getting back to me. What can I do?

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