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Frequently Asked Questions About Festival Identity

festival-identity.com
An online shopping experience to help you discover your Festival Identity!

Note: This website, Merchant Genius, is not affiliated with Festival Identity. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Festival Identity, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Festival Identity, but have not received my item. What should I do?

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I have an issue with my order from Festival Identity, but they are not getting back to me. What can I do?

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