Frequently Asked Questions About Fern Customs

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Fern Customs

Note: This website, Merchant Genius, is not affiliated with Fern Customs. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Fern Customs, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Fern Customs, but have not received my item. What should I do?

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I have an issue with my order from Fern Customs, but they are not getting back to me. What can I do?