Frequently Asked Questions About FAUX/real

fauxrealnyc.com
New Yorker design duo Louis DeCicco and Mari Ouchi. They are making pieces that you can think and talk about.

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I have never heard of FAUX/real, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with FAUX/real, but have not received my item. What should I do?

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I have an issue with my order from FAUX/real, but they are not getting back to me. What can I do?