Frequently Asked Questions About Fatoya

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Note: This website, Merchant Genius, is not affiliated with Fatoya. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Fatoya, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Fatoya, but have not received my item. What should I do?

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I have an issue with my order from Fatoya, but they are not getting back to me. What can I do?