Frequently Asked Questions About Family Pet Care

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Welcome to Family Pet Care , we believe our animals are part of the family, and family deserves the best. We’re committed to helping pet parents like you find the most unique pet related products on the market.

Note: This website, Merchant Genius, is not affiliated with Family Pet Care. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Family Pet Care, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Family Pet Care, but have not received my item. What should I do?

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I have an issue with my order from Family Pet Care, but they are not getting back to me. What can I do?