Frequently Asked Questions About Family Direction

familydirection.com
We are a family company trying to help families grow closer together. One way we do that is by selling our outstanding products that can create laughter and joy.

Note: This website, Merchant Genius, is not affiliated with Family Direction. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Family Direction, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Family Direction, but have not received my item. What should I do?

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I have an issue with my order from Family Direction, but they are not getting back to me. What can I do?