Frequently Asked Questions About eXzellency

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Note: This website, Merchant Genius, is not affiliated with eXzellency. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of eXzellency, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with eXzellency, but have not received my item. What should I do?

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I have an issue with my order from eXzellency, but they are not getting back to me. What can I do?