Frequently Asked Questions About EquiPlanet

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We promote sustainability in equestrian sports by curating a carefully selected collection of second hand tack, clothing and riding accessories. Enjoy discounted access to high quality brands, featuring gently used or as-good-as-new products at heavily reduced prices - starting at 50%. Love horses, love the planet.

Note: This website, Merchant Genius, is not affiliated with EquiPlanet. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of EquiPlanet, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with EquiPlanet, but have not received my item. What should I do?

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I have an issue with my order from EquiPlanet, but they are not getting back to me. What can I do?