Frequently Asked Questions About Emil and Berta

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Note: This website, Merchant Genius, is not affiliated with Emil and Berta. Please contact the store owner directly for any issues or questions pertaining to the online store. This page provides suggestions for resolving dispute only - we are not responsible for any issues that occur between you and the merchant.

I have never heard of Emil and Berta, and am concerned about making a purchase. Are they trustworthy?

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I placed an order with Emil and Berta, but have not received my item. What should I do?

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I have an issue with my order from Emil and Berta, but they are not getting back to me. What can I do?